**Payment and Order Policy**

1. **No Refunds or Exchanges:**
- We do not accept refunds or exchanges.

2. **Full Payment Required:**
- Payment in full is required at the time of placing your order.

3. **Order Changes:**
- Please avoid changing your order after payment. Contact us immediately for resolution. Changes may affect materials and production time.

**Shipping Policy**

1. **Shipping Timing:**
- We aim to process and dispatch all orders within four weeks. Once shipped, you'll receive a tracking number. Shipping occurs Monday to Saturday.

2. **Address Changes:**
- Ensure accuracy in shipping and billing addresses. If incorrect, we'll promptly email you for correction.

3. **Damaged Packages:**
- Inspect packages for damage during transit. Contact USPS to initiate a claim for compensation.

4. **Missing, Wrong, or Damaged Products:**
- Notify us within 2 calendar days of receiving an incorrect or incomplete order at feelingknottie@gmail.com. Include order number and photos. Failure to report within the timeframe will result in no further action.

5. **Delivery Issues (Lost or Stolen Packages):**
- If notified of a delivered order not received, contact USPS. Feeling Knottie is not liable; it's your responsibility to initiate a claim for lost or stolen packages.

**Intellectual Property:**

1. **Ownership of Designs:**
- Our designs, patterns, and products are intellectual property owned by Feeling Knottie. Reproduction or resale without permission is strictly prohibited.

**Communication:**

1. **Preferred Communication Channels:**
- We prefer communication through [insert preferred channels, e.g., email, website contact form].

2. **Response Times:**
- We strive to respond to inquiries promptly within 48 hours.

**Custom Orders:**

1. **Terms for Custom Orders:**
- Custom orders require full payment and adhere to specified timelines. Additional fees may apply for customization.

**Shipping Disclaimers:**

1. **Shipping Delays:**
- Unforeseen circumstances may cause shipping delays.

2. **International Shipping:**
- Customers are responsible for any international shipping restrictions or additional fees.

**Privacy Policy:**

1. **Information Handling:**
- We collect, use, and protect customer information as outlined in our privacy policy.

**Terms of Service:**

1. **Agreement Terms:**
- By making a purchase, customers agree to the terms and conditions outlined in our terms of service.

**Care Instructions:**

1. **Product Care:**
- Follow provided care instructions for product longevity and satisfaction.

**Liability Disclaimer:**

1. **Product Misuse:**
- Feeling Knottie is not liable for injuries or damages resulting from the misuse of our products.

**Cancellation Policy:**

1. **Order Cancellation:**
- Orders can be canceled under specific conditions. Any associated fees will be communicated upon cancellation.

**Reviews and Testimonials:**

1. **Guidelines for Reviews:**
- Customer reviews and testimonials are welcome, but inappropriate content will be removed.

**Website Policies:**

1. **Terms of Use:**
- Our website operates under specific terms of use.

2. **Privacy and Cookie Policy:**
- Refer to our privacy policy and cookie policy for details on data handling.

**Privacy Policy**

At Feeling Knottie, we prioritize protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information.

1. **Information We Collect:**
- We collect personal information for order fulfillment and service improvement.

2. **How We Use Your Information:**
- Your information is used for order processing, communication, and enhancing your experience. We do not share or sell your details.

3. **Data Security:**
- Security measures are in place to protect your information from unauthorized access, alteration, or disclosure.

4. **Cookies:**
- Our website may use cookies to enhance your browsing experience. You can disable cookies through your browser settings.

5. **Third-Party Links:**
- Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

6. **Policy Changes:**
- We reserve the right to update this privacy policy. Please check this page periodically for changes.

By using our website and services, you consent to the terms outlined in this privacy policy. For questions or concerns, contact us at feelingknottie@gmail.com.